Shipping Policy

Thank you for choosing Advancedbeauty for your skincare needs. Here is some important information regarding the delivery of your order:

Delivery Timeframe:

Your order will be delivered within 1-3 business days, depending on your location. While we make every effort to ensure prompt delivery, please note that overnight delivery cannot be guaranteed in the event of any delays with NZ Post. Additionally, deliveries to rural areas may take slightly longer.

Signature Required:

To ensure the safe and secure delivery of your parcel, we require a signature upon receipt. Please choose a delivery address where someone will be available to sign for your package between the delivery hours of 9am - 5pm weekdays.This helps to prevent any potential issues with lost or stolen items and ensures that your order reaches you safely.

Tracking Your Order:

Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery on the NZ Post website. This allows you to stay informed about the estimated delivery date and any updates regarding the status of your package.

International Shipping

Advanced beauty offers shipping services to both New Zealand and Australia. For customers in Australia, we aim to deliver your orders within 3-5 business days, although the exact timing may vary based on your specific location. Please note that deliveries to rural addresses may experience slightly longer delivery times.

Tracking Your Order:
For those ordering from Australia, tracking will be facilitated through the Australian Post tracking system, not the local NZ tracking services. This ensures that you can follow your parcel's journey accurately after it leaves our warehouse.

Need Assistance?
If you have any questions or require assistance with your delivery, we recommend contacting Australian Post directly. They are best equipped to provide detailed information and support once your order is in route. 

Shipping Fees:

Our shipping fees are fixed nationally, except in the case of rural orders. The fees are as follows:

New Zealand
Urban Under $50 $8.50
Rural Under $50 $11.50
Over $50 $5.00

 

 Australia                                                                          $22.00 AUD

 

Free Shipping:

At Advancedbeauty, we are thrilled to offer free shipping for all orders over $50 in New Zealand. We understand the importance of affordability and convenience when it comes to online shopping, and we want to make your experience with us as seamless as possible.

To take advantage of this fantastic offer, simply ensure that your total order value meets or exceeds $50 after all discounts have been applied. Once your cart reaches this threshold, the free shipping option will automatically appear at checkout.

If, for any reason, the free shipping option does not appear when your order qualifies, we recommend refreshing your browser's cookies or restarting the browser. This simple step can often resolve any technical issues and reveal the free shipping choice.

Customer Support:

If you have any questions or concerns regarding the delivery of your order, our customer support team is here to assist you. Please feel free to contact us via support@advancedbeauty.co.nz  ,and we will be happy to provide you with any necessary information or assistance.